Award-winning Concierge team

The Stafford is exceptionally proud to have an award-winning Concierge team that will assist you with everything, from last-minute theatre tickets to fashionable restaurant reservations. Whatever the request, our team relishes the opportunity to turn even the most obscure requests into reality.

Frank & the team

The Stafford is exceptionally proud to have an award-winning Concierge team that will assist you with everything, from last-minute theatre tickets to fashionable restaurant reservations. The team is overseen by Frank Laino, who has been voted “Best Concierge in the World” four times and is a proud member of the Clefs D’Or. As true London insiders, our team knows the city inside-out and has plentiful recommendations available to you. Whatever the request, our team relishes the opportunity to turn even the most obscure requests into reality.

Concierge Services